Privacy Policy

At AXIS CUBA SERVICES, we take the protection of your personal data very seriously. This Privacy Policy explains how we collect, use, and protect the information you provide when you use our website and our medical tourism services in Cuba.

1. Information we collect

We may collect the following personal data when you use our contact or booking forms:

• • First and last name

• • Email address

• • Phone number or WhatsApp number

• • Country of residence

• • Information related to your trip or requested medical services 

2. Use of information

The information collected is used exclusively for:

• • Manage your information request or reservation.

• • Arrange the medical and accommodation services you have booked.

• • Communicate with you before, during, and after your trip.

• • Send you information about promotions, news, or related services (only with your consent).

3. Data sharing

Your data may only be shared with:

• • Medical institutions in Cuba necessary for the provision of services.

• • Private homes or accommodation providers linked to your reservation.

• • Relevant authorities when required by law.

Under no circumstances will we sell, rent, or transfer your data to third parties for commercial purposes.

4. Information protection

We implement technical and organizational security measures to protect your personal information from unauthorized access, alteration, loss, or improper disclosure.

5. User rights

In accordance with data protection regulations, you have the right to:

• • Access the data we have collected about you.

• • Rectify incorrect or incomplete information.

• • Request the deletion of your data when it is no longer necessary.

• • Revoke your consent to the use of your data at any time.

Puedes ejercer estos derechos escribiéndonos a: axiscubaservices@gmail.com

6. Cookies

Our website may use cookies to improve your browsing experience, analyze traffic, and personalize content. You can set your browser to reject them, although this may limit some site functionality.

7. Changes in Policy

We reserve the right to update this Privacy Policy at any time. We encourage you to review it periodically to stay informed about how we’re protecting your information.

📌 Last updated: August 26, 2025